Service Request

Australia

Download our service form

Please fill out this form in full & return with the goods to our service department at 24 Foundry Rd, Seven Hills, NSW 2147.

New Zealand

Download our service form

Please fill out this form in full & return with the goods to our service department at 11 Druces Rd, Wiri, Manakau City 2104.

Please note: Pacific Hoists only service & repair our supported products.
Anything outside the above brands, please contact our service department.

Our Services:

Inspection & Test

An inspection carried out in accordance with the manufacturer’s recommendations & AS2550.1 to identify any faults or visible defects that may affect the intended function or safety, including any further recommendations to improve product longevity. A service report & quotation is provided on completion of the inspection. The inspection and any necessary repairs are followed by load testing in accordance with AS1418.2. Your product will be tested, tagged and certified.

NATA Test

Inspection & testing carried out in accordance with ISO/IEC 17025:2005 with all test results traceable to Australian / National standards. Upon completion, a NATA endorsed certificate and report is provided.

Major Inspection

A major inspection is carried out in accordance with AS2550.1 to assess suitability for continued safe operation. An examination is carried out on all critical components and systems for integrity & functionality. Upon completion, a report of the major assessment & quotation is provided.

Contact us

Send us a message and our friendly staff will get back to you as soon as possible.

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