Pacific Hoists Pty Ltd (ABN 88 000 631 032) warrants that all products distributed by the company are guaranteed against any apparent fault arising from manufacturing defects caused by faulty materials and / or workmanship.

Should any part fail due to the above within the specified period listed in the Product Warranty Table below, Pacific Hoists Pty Ltd will repair or replace the defective part free of charge.  To make a claim pursuant to this warranty, the equipment must be delivered to Pacific Hoists Pty Ltd. Freight charges both ways are payable by the claimant and no liability is accepted for loss or damage during transit. The claimant is required to produce the original invoice or other purchase documents as proof of purchase when making a claim pursuant to this warranty.

The warranty does not cover the purchaser or any other person for damage, loss, normal wear or faults caused from misuse or incorrect installation of the equipment.

To be eligible under this warranty, the equipment is required to have been installed and operated correctly by qualified personnel and has not been subject to abuse, neglect or adjustment carried out by an unauthorized person.

This warranty may only be varied with the written approval of the Directors of Pacific Hoists Pty Ltd.

In the following statement ‘Our’ means ‘Pacific Hoists Pty Ltd’ and ‘You’ means the ‘claimant.’

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits given to the claimant in this warranty are in addition to other rights and remedies under a law in relation to the goods or services to which this warranty applies.